Liberty Mutual- Insurance-Oil-Spill

Reduce Claims Costs and Improve Response Actions at Release Sites Throughout the Northeast

Why GeoInsight

Fortune 100 Insurance Company requires claim support services for its environmental and engineering projects in the northeast. In particular, the insurance company is responsible for managing the investigation, remediation, and response actions for its release sites in the northeast, and was seeking oversight services from a trusted partner.

GeoInsight began working with the insurance company to provide engineering and environmental claim support services in a number of key areas.

Achievements

CUT ENVIRONMENTAL CLAIMS COSTS FOR MORE THAN 200 PROJECTS

GeoInsight evaluated invoices and budgets for both reasonable and customary costs associated with environmental claims. We recommended significant cost reductions based on billing rates, levels of effort, and billing practices that we deemed inappropriate or inaccurate. Such claims included: Releases from dry cleaners, industrial facilities, aboveground and underground storage tanks, petroleum transport, and vehicle/truck accidents.

IMPLEMENTED INVESTIGATION & REMEDIATION/RESPONSE ACTIONS

For more than 25 response actions, the insurance company retained GeoInsight to assume responsibility for ongoing response actions at release sites throughout the northeast after the insured party and the insurance company each felt their interests were not being adequately served by the existing consultant.

PROVIDED 24/7 EMERGENCY RESPONSE

With round-the-clock service, GeoInsight responded to releases of petroleum, solvents, and sewage, performing more than 50 cause-and-origin investigations across the northeast. Our work assisted claims managers in determining the level and type of coverage, and any possible subrogation, and helped with evaluations of possible third-party impacts and potential responsibility for the release by other parties.

OFFERED TRAINING PROGRAMS FOR CLAIMS MANAGERS

After obtaining approval from multiple states for continuing education credits for insurance professionals, GeoInsight prepared materials for department-wide training and one-on-one sessions for new hires in the environmental claims department.

 

 

 

Client: Insurance Carrier
Location: New England
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Scope of Services

  • Claim Support and Review
  • Oil Spill Remediation
  • On-site and Virtual Training
  • Emergency Roll-Over Support

Project Details

Our deep knowledge of environmental and engineering investigations and remediation across a wide spectrum of industries and contaminants made for a successful partnership with the insurance company. Our team of highly-experienced environmental scientists and engineers, combined with our regulatory knowledge and practical approach of working with the end in mind, resulted in the effective implementation of environmental and engineering claim support services.

If your organization is looking for support in managing environmental and engineering claims, contact us today.